Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Tirzah S.06-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Carter was great! Helped me out. We got right to the point and wasted no time getting me into my dream car

  • Eugena G.06-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jonathan S.06-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Randy has been my service rep and is great at staying in communication with me. My service issue remains unresolved, however, and has been ongoing since early March. I am awaiting yet another part to address functionality problems with my steering controls. Personal service has been great, but after way too many trips and three months, I am unimpressed with my overall experience.

  • Ariel F.06-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Tyrynn D.06-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great experience

  • Garrick G.06-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our purchasing experience was great because our sales person, Carter Ellis, answered all our questions, intentionally listened to our concerns, and presented us with options that we wanted for our family. Carter also got us a wonderful deal for our trade in which we were able to apply to our new loan. This process was pretty smooth and we were in a new car within three hours! Cheyenne was also very helpful, she ensured that we understood our finances for the new loan and helped with deals from our service advisor. She made sure that we received additional savings from our Costco membership. This is our third Volkswagen vehicle and we always have an amazing experience! Thank you Camelback Volkswagen for being such a trusted team!

  • Dean O.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service Representative Chris was great. He was knowledgeable and was able to answer my questions. Chris kept me informed of the status of my vehicle.

  • Jean H.05-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Sandra M.05-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kevin T.05-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Perfect time - Kevin is AWESOME