Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Susan T.05-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    My service advisor was a rock star! I told him I was on a budget and he made sure I got a good deal on parts and service !

  • Monica A.05-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Brendon M.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Nikia S.05-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Appreciate the reliability with my service provider Chris.

  • Jorge R.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Answered all questions

  • James J.05-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    All went well

  • David B.05-21-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    Requested that a diagnostic be run on my car, with the intent to have it repaired at the VW dealership; i was informed that the diagnostic would be 149.00, but the technician would not confirm that the fee would be applied to the repair, as is customary in most shops. i planned on buying the new electric bus, but i will not be buying it from this dealer.

  • Alan J.05-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Teresa C.05-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Lisa H.05-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything was great