Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Lisa B.05-02-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

    My service tech Alexander was knowledgeable, friendly and very helpful l. I have a new ID4 and I needed to get mudflaps and homelink mirror installed when I called he got me an appointment same day and when I came in he took care of everything. Definitely high marks

  • Ella Z.05-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very helpful and efficient service!!

  • Anita V.04-30-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    Joe and the crew always take good care of me! Thxs guys!

  • Becky G.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Courtney G.04-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My experience was wonderful!

  • Tina M.04-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Loved the customer service. Carter & Luis were great.

  • Jonathan C.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Hector T.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service

  • Eufemina M.04-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very helpful, respectful, very communicative ,helped me find the best car that fits me and my family i totally recommend.

  • Scott M.04-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Good service got me in and out