Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Steven P.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Had a great experience! I was in and out with my oil change and they were also kind enough to change the battery in my key fob as well. They were super nice and accommodating even with me not having an appointment.

  • Luis G.03-31-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Cornell E.03-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Overall the customer service is outstanding as always. But not having loaner cars causes major setbacks.

  • Aldair B.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Krista D.03-30-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    They helped me out in a pinch so I took my vehicle back for routine service. They are quick and don't give a huge laundry list of unnecessary items that they say are in critical need of repair.

  • Jodean T.03-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Ronnie H.03-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Gunnar S.03-28-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    I cannot say enough good things about Randy Ott. He has been a terrific help to me, family members, and friends. The quality and ease of service have certainly extended my loyalty to VW. We are big fans of Camelback VW service and owe it all to Randy!

  • Nita B.03-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    My VW rep is great always communicative and helpful.

  • Mario C.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Always easy to get in and out for my VW’s needs