Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Joshua C.03-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Maria D.03-28-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The entire process was great! My salesperson was awesome. They listened to me, and I was very pleased overall.

  • C L Mike S.03-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Takiyah I.03-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Always a great experience every time I go. The service center always takes care of me, especially, Chris. He’s friendly, courteous, professional, and has great customer service skills. I never have an issue at the service center. Even when I thought there may be an issue it’s always quickly solved. This is why I keep coming back. I trust them. They do a great job!

  • Kristina K.03-27-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Randy is the best tech ever!

  • Garrick G.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Joseph S.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Randy was a great service advisor .

  • Julieta M.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kristin J.03-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Alon K.03-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023