Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Mitch H.03-26-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    My service advisor, Chris, kept me updated on the status of my car's work, which needed two visits as it required some on-order parts. He ensured the repairs were completed promptly when the parts arrived.

  • Pascal F.03-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Garett Z.03-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Mary R.03-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Chris is always wonderful when I take my car in for service!

  • Jason C.03-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Very professional very nice very knowledgeable

  • Anita V.03-23-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    They always take good care of my car!

  • Marisela N.03-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kenyon I.03-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Fast purchasing process. Did not have to spend all day at the dealership. Friendly Sales representative.

  • Thomas E.03-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Chris Parker is always helpful and professional when needing maintenance done on both vehicles, ensuring maintenance's are being completed and giving updates while waiting for completion. Free coffee while waiting is a bonus as well.

  • Shirish A.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2022