Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Valerio A.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service manager Frank has always been there for me when I have needed them, his staff is corteous and profressional.

  • Nikia S.03-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I didn’t buy my car from this location but I wish I had! The customer service here is unmatched!! Frank is an amazing manager! Special thanks to every person I’ve had an encounter with there!! Special thanks to Chris, Joe, Steve, just everyone!! The guys in the back doing the work as well! They are always ready to assist. They are very informative and I appreciate them all for taking time to explain car related questions. This is the best Volkswagen in Arizona!

  • Karen D.03-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Patricia H.03-14-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Giovanna C.03-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I've told the service department of my brakes being so embarrassing loud and rubbing and grinding. The answer I recieve is that's Volkswagen brakes. I will never buy and would've never bought a Volkswagen had I known this was normal. Terrible. No one would buy a car if they knew the brakes were this loud.

  • Josette R.03-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Cheyenne Delgado

  • Gerardo Y.03-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Because my car has a lot of issues and I'm not rich to keep paying you for repairs

  • Peter D.03-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    My service tech kept making promises that he couldn’t keep

  • David A.03-10-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Monica M.03-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    quick recall