Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

Models
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  • Christina M.02-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Done as promised and returned clean

  • Bud S.02-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Randy our service advisor always treats us like family keeps us informed and gets the repairs done in a timely matter i always request him

  • Simonsays V.02-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Awesome customer service And no one tried to sell me more stuff…. Or freak me out into doing more the vehicle

  • Alexander H.02-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    While it might not be fair to knock off a star when I scheduled the service and the advisor had no control over the repairs being done, it took almost 6 hours for a job I was quoted 3-4 hours.

  • Gregory L.02-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great customer service especially with service advisor Chris Parker.

  • Benmark G.02-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    chris in service was very undertanding and accomidating to a unschedule oil change ....... coming in from flagstaff presents a minor challenge and chris was extremely helpful .......

  • Monica M.02-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Car buying experience was seamless and stress free. Sales and management made it easy to find the car I wanted.

  • Edith A.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great Customer Service

  • Kassy C.02-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Carter and Luis made our experience at Camelback Volkswagen very efficient and awesome! Carter was extremely helpful with all of ours needs and very informative with his insight. He also made sure we were 100% satisfied with our decision. We couldn’t have had a better experience and we felt very taken care of! Thank you guys!!!

  • Jenifer K.02-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2022