Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Marco G.02-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Joe me dio muy buena atención estuvimos en comunicación y el servicio fue muy bueno ya estoy Satisfecho

  • Ricardo G.02-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Patrick S.02-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Sierra S.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I had a great experience because of the excellent customer service and efficiency. Everything was handled professionally, and I appreciate the attention to detail. Keep up the great work!

  • Kelly A.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My service person Mark was very helpful and friendly. I feel like he really cared about my experience there.

  • James J.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I was not treated as a number just to gain money.

  • Nancy T.02-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Ivan W.02-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service and a great customer experience

  • Quinn P.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything during my service appointment went very well and smoothly. Everything went great.

  • Trey S.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022