Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Andrew K.01-23-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

  • Neil B.01-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    I enjoy coming to the dealership. My advisor always make sure everything goes well.

  • Roy M.01-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Steven and the service team are excellent. They follow up and give me all the details.

  • Karen R.01-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Service advisor Randy Ott is AWESOME

  • Nancy D.01-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Linda D.01-22-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Overall purchasing experience was great - staff were very helpful, friendly, knowledgeable, particularly Tyler our Salesman. He did not try to oversell, listened to what we were looking for, answered our questions/concerns, follow-up phone calls, and great to work with. Andrew showed us what the many options were and how to use them.

  • Alice C.01-21-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Emily F.01-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Douglas K.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Damien S.01-18-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Carter was a great salesman. The fact that he himself is also a GTI owner and was very Knowledgeable about the vehicle helped me feel more comfortable about my purchase. Often when you go to a dealership, the salesman don’t even drive the vehicles they’re selling. The fact that Carter stands behind the product that much speaks volumes.