Average Score (409 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

409 Ratings

4.8 Average

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  • Peter D.08-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The team of Carter, Cheyanne and Paul were honest, thoughtful, high integrity. I trust them to treat me fair and with respect.

  • Albert S.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Pavel A.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Roseanne J.08-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Alexander has great customer service and answers any questions you have. He also has great customer service just like Carter in the sales department. 2 young guys with great potential. Even though I didn’t get my $100 for having my son buy his car there. I bought mint and then he was driving it and finally got him to buy his care there also.

  • Greg S.08-21-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    A combination of direct communication and a my sales guy, Carter.

  • Jane L.08-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    My experience was the best in all my life of purchasing a car. Jeff, my sales person was fabulous in ever way!

  • Roger P.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Paul A.08-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Coming out of a car accident they did everything possible to get a new car. Kevin and Jeff have been outstanding. Andrew is doing his best to be sure the car VW net gets fixed.

  • Samantha D.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Thank you Mark for being so welcoming and understanding of current and future service needs. You were polite, energetic, and made me feel like I was wanted there. I appreciate all the additional information you were willing to provide and for the way you broke things down for me to understand. Keep doing your great work, and thank you for allowing me to experience such great customer service with you.

  • Katia I.08-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great and friendly service. It did not feel aggressive as other dealership and I felt comfortable to come back.