Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Parker H.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I chose 5 stars because it was an overall smooth and easy experience. My sales person Carter assisted me extremely well. He asked the right questions to find the perfect vehicle for me.

  • Dominic V.12-11-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Amy P.12-09-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Always great customer service! Efficient and nice people!

  • Joan W.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Efficient, professional service. Car ready when promised with no drama.

  • Adyene V.12-05-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jakob K.12-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Carole L.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service rub was very attentive to my needs and the issues that I was having. I feel he went above and beyond to take care of my situation I do really appreciate him being there thank you absolutely

  • Eric Z.12-02-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2022

    Always great service

  • Gregory N.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Gerardo Y.12-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    The customer service is good and they fix the issues on the car Thank you