Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Nathan M.11-30-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Overall astounding experience, Kevin is next level helpful!

  • Robert R.11-30-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Started the process online and Fabiana sent us videos with detailed descriptions and was available to answer all my questions. The actual buying process was smooth thanks to Fabiana.

  • Jade E.11-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Amazing knowledgeable salesmen

  • Glenn B.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Exceptional and excellent experience! Awesome customer service!

  • Kaitlyn W.11-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Murphy B.11-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Randy was very nice and very helpful. The repair was done within a day and they washed the car.

  • Neil B.11-24-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Everything went great. Advisor treated us like a special friend.

  • Ping K.11-23-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    I am super happy with the salesperson and sales department. But quite disappointed with the finance department.

  • Dominic M.11-22-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Very informative helpful and kind people

  • Latrese H.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024