Average Score (419 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

419 Ratings

4.8 Average

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  • Kelly B.11-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Quick and easy appointment setting, professional and friendly service from Randy and the work was performed well!

  • Ioana D.11-05-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Our associate Carter was really helpful and kind, made the process easy to go through

  • Lisa S.11-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Chris was awesome. He got me in same day when my battery was dying and also had my vehicle checked for other issues. I ended up needing an oil change as well as 60k maintenance. Thank you Chris!

  • Michael B.11-02-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    The mechanic left the old spark plugs under the hood. I found 3 of the 4. The other could have caused major damage to the engine. The side of the engine they left them are where all of my belts and exposed moving parts are located.

  • Giovani C.11-02-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Andrew R.11-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Friendly and helpful team.

  • Lauren L.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Randy is always incredibly helpful and knowledgeable. My car was taken care of well and service was completed efficiently.

  • Nicholas C.10-31-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Elijah H.10-29-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Denied warranty that is still in effect. Chapman VW accepted based on diagnosis from Camelback

  • Vanessa S.10-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Fabi was understanding,nice and made my decision very easy to get this new car for my family.