Average Score (419 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

419 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Samuel M.10-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our experience was excellent. Kevin was extremely helpful and found us a great deal on our car. We had just moved to the country and we thought it was going to be difficult but Kevin made it as smooth as possible and even helped us with sorting our insurance. We hope to be back again when we need a 2nd car. Cheynne was really helpful with explaining the finances with us. She even spent some time helping us with understanding the area, which was so helpful when we are new.

  • Benjamin V.10-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Servir is easy to set up. Customer service is Awesome. My car never has any issues after service.

  • Gene C.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • David Angelina V.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Michael M.10-21-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Passion G.10-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    My issues were explained to me and resolved in the same day. As of now I have not had any additional problems with my vehicle.

  • Charles K.10-19-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Carter was a real pleasure to work with on our Lease. He was attentive, and explained the process to us as well as the product. He has good customer relation skills. I personally would recommend Carter to my friends.

  • Anita V.10-19-2024

    TYPE:ServiceMODEL:ArteonYEAR:2020

  • Rosal L.10-17-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    You all were amazing!

  • Victor S.10-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2023