Average Score (411 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

411 Ratings

4.8 Average

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  • Roger P.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Paul A.08-21-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Coming out of a car accident they did everything possible to get a new car. Kevin and Jeff have been outstanding. Andrew is doing his best to be sure the car VW net gets fixed.

  • Samantha D.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Thank you Mark for being so welcoming and understanding of current and future service needs. You were polite, energetic, and made me feel like I was wanted there. I appreciate all the additional information you were willing to provide and for the way you broke things down for me to understand. Keep doing your great work, and thank you for allowing me to experience such great customer service with you.

  • Katia I.08-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great and friendly service. It did not feel aggressive as other dealership and I felt comfortable to come back.

  • Sajael F.08-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Bricia R.08-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    5 stars .. The staff is very friendly and knowledgeable of the products that they sell

  • Latanya M.08-19-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Jeff was friendly and knowledgeable, very helpful and caring. In this business, the salesman should be the expert and provide guidance on car buying, he did that. Troy and Cheyenne were helpful as well. When I left here I felt educated and reassured with my purchase.

  • Dean O.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Chris does a super job at keeping me informed and explains further repairs or replacements and why…

  • Connie W.08-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Carter our salesperson was very thorough and knowledgeable and also has a great personality. Cheyenne was also very helpful with our purchase.

  • Ana C.08-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Always a great vibe at the dealership!