Average Score (412 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

412 Ratings

4.8 Average

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  • Robert F.09-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My advisor Miles was excellent. Extremely knowledgeable, professional and friendly. The wait time exceeded my expectations and the facility was very nice and comfortable

  • Maribel C.09-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    A couple of days later the check engine light came back up. The number I was sent to text the service advisor is never answered.

  • Koby N.09-27-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Vivian S.09-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Lucille Y.09-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    I have been assisted by Steve from the service department. He has been a thorough and efficient service tech to me. I have given him 5 stars because that's how much I appreciate him. Please know that I have been a customer for a few years and he's been terrific from all of them. I hope that he is acknowledged for his outstanding customer service. Customer of Camelback VW, Lucy Ybarra

  • Chad H.09-25-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Gerardo Y.09-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Customer service is good and they tell you in detailed was wrong with the car

  • Eric S.09-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Chris is an amazing advisor. Very knowledgeable and attentive to what my car needs.

  • Missael L.09-21-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Frank and Randy are a great team. Really represent the tenure and experience of this store.

  • Jull M.09-21-2024

    TYPE:SalesMODEL:ID.4YEAR:2024

    I just couldn’t be happier with my experience. The salesman was a real gentleman and treated me like a proper woman.