Average Score (419 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

419 Ratings

4.8 Average

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  • Robert A.08-08-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    My car sat for days just trying to get diagnosed for my AC unit....

  • Erik E.08-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great place to buy a car. Jeff was awesome and helped me get out of there with a new car, with all kinds of different options I could use to do so. Highly recommend Jeff, as he’ll do everything he can, despite your situation, to get you what you want.

  • Elizabeth G.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The first time working with "Mark" and he was pumping through all the customers. He was honest, quick, and very kind. I have chosen to go to Camelback VW bc of their honesty. It is way out of my way but i would prefer to drive/sit/wait then go to the closer VW location nearest my house with a ton of "salesmen" in their service department.

  • Devon D.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Chris Parker is a real professional. He always makes the process seemless and accommodating.

  • Mylene A.08-03-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Carter was perfect and provided the best customer service.

  • Anya M.07-31-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Service advisor Alexander Clements went above and beyond to make my service experience exceptional.

  • Mark S.07-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    All good. Alexander was awesome. Minor bump as needed a new tire but somehow it was not put on and had to go back. It was Saturday, it is not like I had a lot going on. Just make sure our service folks are fully engaged. I do not think the place was busy at all. Again, service person Alexander great. Also he promised me a free oil change next time. Just want to make this on record.

  • Stephen S.07-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Everyone was extremely pleasant and easy to deal with

  • Laura C.07-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The sales team is attentive and listened to my needs

  • Aaron H.07-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Alexander was not only respectful and very helpful, he offered his opinion without forcing it on me, allowing me to make my own decisions. I felt completely comfortable and very cared for by him during the entire process. Thank you for your kindness and respect, Alexander.