1499 E. Camelback Road Phoenix, AZ 85014
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Alexander was not only respectful and very helpful, he offered his opinion without forcing it on me, allowing me to make my own decisions. I felt completely comfortable and very cared for by him during the entire process. Thank you for your kindness and respect, Alexander.
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
Alexander is one of the best I have dealt with I’m an so glad he is my new advisor. He is very knowledgeable attentive and has great understanding of communicating with customers.
TYPE:SalesMODEL:ID.4YEAR:2025
Service. Sales very professional and friendly. Clear.
TYPE:ServiceMODEL:JettaYEAR:2021
Chris was very helpful and we appreciate him more than he knows!
TYPE:ServiceMODEL:TiguanYEAR:2018
I usually don’t leave negative reviews, but my recent experience with this VW dealership was extremely disappointing. I went in over the weekend for a routine oil change and maintenance. Two day after the service, my check engine light came on — something that had never happened before. Five days later, my battery died completely. When I went to Walmart to get a new battery, I was told that the battery in my car was not from Walmart but a VW/Audi battery. That was a big red flag, because I had never authorized or been informed of any battery replacement during the service. Now I’m left wondering what really happened to my car during that visit. It feels like something was changed or tampered with without my consent, and it has caused me more problems instead of solving any. I expected much better from an official dealership and trusted them to treat my vehicle properly. Unfortunately, this experience has broken that trust. I won’t be returning.
TYPE:ServiceMODEL:Golf RYEAR:2024
Alexander was helpful, informative, and got me in and out in about an hour.
TYPE:ServiceMODEL:TiguanYEAR:2025
Amazing service! The moment we came in we were helped without waiting. Everyone was so nice and patient as well!
TYPE:SalesMODEL:ID.4YEAR:2025
Best car buying experience! Very little time in dealer.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
The customer service from the sales representative Miguel Ruiz was amazing. He listened to my concerns and found a solution.
TYPE:ServiceMODEL:AtlasYEAR:2021
Chris was great customer service
Purchase prices do not include tax, title, license and $599.00 doc fee. Prices include the listed rebates and incentives. Please verify all information. We are not responsible for typographical, technical, or misprint errors. Inventory is subject to prior sale. Contact us via phone or email for more details. *MPG Based on 2019 EPA mileage ratings. Use for comparison purposes only. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery-pack age/condition, and other factors.
