Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Juan M.07-11-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    I keep coming back because I receive great service every time. I also believe the service advisors are very transparent and honest when discussing repairs

  • Jennifer H.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Edward L.07-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Shawn-neisha P.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Scott N.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Josephine V.07-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Chris Parker was amazing to work with and very helpful.

  • Yurey P.06-30-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Terry T.06-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Phillip L.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The Service Department has earned my loyalty as a satisfied customer for over the years. While one may shy away from taking vehicles to the original dealership for maintenance service, it is my only stop. I've owned a few vehicles, that may be deemed a little temperamental, but the Advisors and VW Brand stand up for their products.

  • Charles B.06-29-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Camelback VW made the buying process easy! Thanks Ray and team.