Average Score (420 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

420 Ratings

4.8 Average

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  • Rita L.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I was greeted when I walked in for my appointment. Alexander answered several questions for me. Let me know how much it would cost, and about how long I would be waiting (I was out in a shorter period of time). Also he walked me to my car and asked if I had any questions about the operation of my car. Top notch treatment. Very impressed.

  • Richard P.09-06-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Carter was very friendly, knowledgeable helpful throughout the process. He was part of the reason we ended up purchasing the Golf without visiting other dealers.

  • Amanda L.09-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Knowledge and experienced

  • Paula B.09-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Lindsey M.09-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Larry M.09-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Overall good service .

  • Susan K.09-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Mark & Alexander were very helpful during my visit. Just got an oil change, however, they are super helpful at all times!!

  • Timothy V.09-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Everything went well.

  • Kris L.09-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was excellent

  • Karen S.09-04-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    Service is easy to schedule especially on a Saturday and advisors and very friendly and helpful.