Frequently Asked Auto Service Questions

Generally, an oil change should be performed every 6 months or around every 5,000 to 10,000 miles depending on the type of oil used. Scheduling routine oil changes throughout the year are necessary to keep the vehicle operating well and avoid potential mechanical issues that can develop under the hood. You should consult the owner's manual of your vehicle to determine the specific recommendations based on your make and model.

All tires need to be replaced when they have less than 2/32” of depth left, which means there will be less grip on the road. Tires that are six years and older should be replaced. Here's a tip on how you can check your tire tread. Use the penny test as general guide (if Abe Lincoln head and hair are fully visible then we'd recommend to replace tires).

The manufacturer will cover the cost of a recall in most cases, because it’s not the fault of the driver that a part has a defect or issue. You'll be notified by Volkswagen about any recalls, and Camelback Volkswagen will have the information stored in our database to ensure you can bring it in for the necessary repairs to be performed. We recommend bringing in the recall letter that you received for your appointment.

Every warranty is different as to what is covered and for how long. Most mechanical issues are covered, but the driver is responsible for costs arising from damage or issues caused by not maintaining the vehicle.

Camelback Volkswagen is proud to offer a variety of services at our maintenance department, which includes battery replacement, oil changes, transmission repair, tire rotation, brake repair or replacement, alignment, tire replacement, and more.

When you need to drop off your vehicle at our service center, we're happy to provide you with a loaner vehicle so that you can get around and avoid interruptions in your life. You're also welcome to stay at our dealership and spend time in our waiting area where we’ll accommodate you with our televisions, magazines, snacks, and refreshments.